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Vijai Mistry
Service Manager at O2 (Telefónica UK)
Vijai Mistry is a highly skilled professional with SC (NPPV3) clearance until Sept 2023, specializing in Service Management and Service Delivery Management.
With a robust technical background encompassing Microsoft, Unix/Linux, Networking, Security, infrastructure, storage, Firewalls, messaging, and Web Services like AWS and Azure, Vijai brings a wealth of expertise to the table.
His extensive ITIL knowledge spans various areas including Release, Environment, Change, Config, Incident & Problem, Major Incident, Disaster Recovery, and Continuous Improvement Management.
Vijai excels in enhancing existing services, developing new services, managing stakeholders, and driving successful large-scale IT implementations.
Having worked across multiple vendors, he possesses exceptional negotiation skills and the ability to handle simultaneous IT service deliveries.
Known for his strong communication, leadership, stakeholder management, and influencing skills, Vijai is highly regarded for his professionalism, assertiveness, and decision-making abilities.
His educational background includes Bachelor's degrees in Computer Science and Business Administration, Management, and Operations from the University of Bedfordshire.
Vijai has held significant roles at reputable organizations such as Virgin Media O2, Digital Policing Portfolio, Counter Terrorism Policing, UK Home Office, Airbus Defence and Space, Volkswagen Group UK Ltd, The Home Office, Computacenter, Atos, IBM United Kingdom Ltd, Fujitsu UK and Ireland, Oxfordshire County Council, EDS, National Quality Assurance, Capgemini, Camelot, Carlisle Staffing, Chivas Brothers, Royal Institute of British Architects, Protege Holdings, eSoft, and Xerox Language Services.
Currently seeking a contract position as a Service Manager or Service Delivery Manager, Vijai Mistry is known for his success-driven approach and ability to work effectively with individuals at all organizational levels.