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Victor Yewale
Senior Manager Technical & Product Support at Subtra
Victor Yewale is an IT professional with over 13 years of experience, specializing in technical support, troubleshooting, and client handling skills.
He holds certifications in ITIL Foundation, IT Service Management, PRINCE2 Foundation, and PRINCE2 Practitioner, showcasing his expertise in project management.
Victor has extensive experience in supporting SAAS-based products and is adept at working with reporting, analytics, and marketing platforms.
He is proficient in using tools such as Freshdesk, JIRA, and Service desk plus, demonstrating strong analytical, organizational, and people management skills.
Victor excels in hiring, training, and motivating technical support teams, fostering a culture of excellence and efficiency.
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Location
Pune, Maharashtra, India
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