Victor Viana

Victor Viana is a seasoned business professional with a strong background in sales, leadership, and customer experience. With a track record of surpassing sales targets and fostering exceptional customer relationships, Victor thrives in both startup and corporate settings. Currently, at Zendesk, Victor drives growth across ASEAN and oversees one of the largest Sales and Account Management teams in Singapore, Bangkok, Manila, Indonesia, and Malaysia, focusing on the Commercial and Enterprise sectors in Asia.

With over a decade of experience in leading sales teams in Southeast Asia and a knack for talent development, Victor is well-versed in strategic account planning and excels in both mature and emerging markets. His educational background includes Bachelor's degrees in International Relations with a focus on the Economic Field from the University of Minho and the University of Bologna, alongside completing courses in Global Business at Georgetown University and Disruptive Strategy at Harvard Business School.

Victor's career path includes holding key roles such as Regional Senior Sales Manager and former Senior Sales Manager at Zendesk, Director of Sales & Marketing, and Senior Key Account Manager at Triple i Consulting, Business Development Manager at Rocket Internet GmbH in Singapore, Key Account Manager at C.H. Robinson in the Netherlands, Country General Manager at Aicep Portugal Global Trade & Investment in Indonesia, and Key Account Manager at Portugal Telecom. Passionate about customer success and optimization, Victor brings a wealth of experience and expertise to every role he undertakes.