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Vicky Madan
Director & Vertical Head at Confidential
Professional Background
Vicky Madan is a highly experienced Enterprise and Alliances Account Manager who has established a remarkable career in the Fintech and Banking sectors. With a strong track record of effective collaboration and management, Vicky has played a pivotal role in driving strategic partnerships and enterprise solutions that align with the ever-evolving financial technology landscape. Her professional journey spans over several high-profile organizations, where she has honed her skills in market research and business development, laying a strong foundation for effective leadership.
Having previously served as the Regional Head (Strategic Alliances & Partnerships) at Ingenico ePayments, Vicky was instrumental in forging valuable alliances that contributed to the organization’s success in the competitive digital payment market. Her tenure at Ingenico ePayments was marked by her ability to cultivate relationships with key stakeholders and expand service offerings that met customer needs.
Prior to her time at Ingenico, she held various leadership positions, including Senior Manager where she oversaw numerous strategic campaigns and initiatives to enhance the company's market presence and client engagement. Vicky's role as Enterprise Account Manager at HT Media Ltd further showcases her adaptability and expertise in managing large-scale accounts, leading to the successful execution of targeted marketing strategies.
Moreover, Vicky’s experience extends to her time as Branch Manager at IndiaMART InterMESH Limited, where she played a key role in the branch's operational excellence and performed admirably under pressure. Early in her career, she demonstrated great potential as a Premier Account Manager at HDFC Bank, followed by significant contributions to sales growth at ICICI Prudential Life Insurance Company Limited as a Sales Manager in the Priority Circle.
Education and Achievements
Vicky Madan’s academic background is a testament to her dedication and commitment to personal and professional growth. She completed her MBA with a focus on Marketing and Finance Management from IBS Hyderabad, achieving a commendable 7.03 CGPA. This rigorous education provided her with essential business acumen that she applies effectively in her professional endeavors.
In addition to her MBA, Vicky pursued a Post Graduate Diploma in Applied Management from NIS Sparta, where she excelled with an impressive 80%. This program emphasized sales, distribution, and marketing operations, equipping her with the tools to thrive in the competitive markets of fintech and banking.
Her foundational education includes a Bachelor of Commerce (B.Com.) from Delhi University, where she gained essential knowledge in business and commerce, laying a strong groundwork for her career. Vicky also received her schooling from Vanasthali Public School, an experience that helped develop her early leadership qualities.
Key Skills and Expertise
Vicky Madan possesses a rich array of skills that contribute to her success as an account manager and business strategist. Her expertise in market research empowers her to understand and analyze industry trends, providing valuable insights that enhance business development efforts. She is skilled in crafting effective marketing strategies that increase brand visibility and generate leads.
Additionally, Vicky’s proficiency in social media marketing allows her to leverage digital platforms to engage audiences and promote organizational objectives. Her strong competitive analysis capabilities enable her to identify market gaps and drive innovation. With excellent interpersonal and communication skills, Vicky excels in building and nurturing relationships with clients and partners, ensuring alignment with their goals and expectations.
Achievements
Throughout her impressive career, Vicky Madan has been recognized for her contributions to the organizations she has been a part of. Her transition into leadership roles has been characterized by successful initiatives that have resulted in quantifiable outcomes. At Ingenico ePayments, for example, her strategic mindset led to the establishment of partnerships that significantly boosted the organization's reach in the digital payments sector.
Vicky's management of enterprise accounts at HT Media Ltd was marked by the effective execution of campaigns that resulted in increased client satisfaction and loyalty. Her prior position at IndiaMART InterMESH Limited also allowed her to develop processes that enhanced branch operations, ensuring a high level of service excellence across the board.
Overall, Vicky Madan's professional journey paints a picture of a dedicated and skilled account manager with a passion for excellence and a commitment to driving progress in the fintech and banking sectors. Her education, combined with her diverse professional experiences, positions her as a key player in facilitating business growth and fostering impactful alliances.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.