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Verónica Santiago

Data, ML, & AI Leader | Product Development and Agile Transformation Leader
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Veronica Santiago is a seasoned technical product leader with over 20 years of expertise in product management, software development, data & analytics, agile methodologies, strategic planning, and vendor relations & negotiations.

Her skill set includes machine learning and predictive analytics implementation & deployment, program & product management, agile software design, development, & testing, and strategic planning & objective setting.

She is a graduate of the USAA Manager Candidate School in August 2015, demonstrating her commitment to professional development.

Veronica Santiago's educational background includes studies in Information Technology, Information Assurance and Cyber Security at The University of Texas at San Antonio, a Masters of Science degree, Information Technology at the University of Phoenix, and computer science & Spanish at University of Arizona and New Mexico State University.

With a rich professional history, she has held key roles such as Technical Agile and Product Management Coach at Discover Financial Services, Technical Product Leader for Client Technology at EY, Product Manager/Manager at Microsoft Technical Consulting Practice at EY, and Lead Technical Product Manager at USAA, among others.

Veronica Santiago has also contributed her expertise as a Sr. Decision Scientist/Data Scientist at USAA, Software Engineer at IBM, Technology Teacher at St. John Bosco School, and Coach at Gym Magic Gymnastics, showcasing her diverse skills and experience across industries.

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