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    Venus Pope

    Director of Customer Service at Health Alliance Plan

    Venus Pope is a seasoned professional with a strong background in management, specializing in union contract management and process improvement.

    With a Bachelor's degree in Business Administration from Wiley College, Venus has held various key positions in renowned organizations, showcasing her expertise in call center management, customer service, and claims processing.

    Her impressive career includes roles such as Director of Customer Service at Health Alliance Plan, Manager at Blue Cross Blue Shield of Michigan, and Branch Manager at Bank One, among others.

    Venus's specialties encompass union contract management, claims recoveries, coordinating benefits, and enhancing process efficiencies.

    Throughout her tenure, she has excelled in managing employees under union contracts, leading projects, and implementing workflow improvements in call center settings.

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    Location

    Davison, Michigan, United States