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Vasu Prathipati
CEO & Co-Founder at MaestroQA
Vasu Prathipati is the CEO and Co-Founder of MaestroQA, a company that specializes in quality assurance for customer service teams.14 He founded the company in February 2013 and has been leading it since then.3
Background and Education
Vasu graduated from the University of Pennsylvania's Wharton School with a Bachelor of Applied Science in Finance in 2013.3 During his time at the university, he also worked as a Research Assistant at the University of Pennsylvania Health System from June 2011 to April 2012.3
Career Journey
Before MaestroQA, Vasu and his co-founder Harrison Hunter had a failed attempt at a marketing automation startup.2 Undeterred by this setback, they pivoted to address customer support challenges, which led to the creation of MaestroQA.2
MaestroQA's Growth
Under Vasu's leadership, MaestroQA has achieved significant milestones:
- The company secured $25 million in Series A funding after an eight-year journey.1
- MaestroQA has attracted 200 active clients for its software, which is designed to streamline customer service through quality assessment and training features.2
- The company claims to be currently profitable.2
Role and Responsibilities
As CEO, Vasu's responsibilities at MaestroQA are extensive, including:
- Recruitment
- Strategy development
- Fundraising
- Product management
- Business development
- Sales and marketing
- Overall company leadership3
Vasu is known for his insights on customer experience trends and regularly participates in strategy chats discussing the evolving role of customer experience within business organizations.45
