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Uyen Phan
Senior Manager, Product Design at Teladoc Health
Professional Background
Uyen Phan is a talented and accomplished UX and visual design leader who has made significant contributions in the realm of product strategy and design across diverse sectors, including top startups, enterprise in-house departments, and non-profit organizations in the vibrant tech ecosystem of Silicon Valley. With a robust career that spans several influential roles, Uyen has consistently demonstrated her ability to manage complex projects, leading geographically dispersed teams to deliver high-quality design solutions under tight deadlines. As the first designer on multiple teams, she played a crucial role in defining core product strategies and shaping the vision for various innovative products.
Uyen's expertise in front-end development and digital marketing uniquely positions her to identify high-impact opportunities within the user experience landscape. She skillfully integrates a strategic balance of user, business, and technical needs in her project executions, ensuring that her designs are not only user-centered but also aligned with organizational goals. Her comprehensive understanding of both technical and design aspects empowers her to create designs that resonate with users and drive business success.
Education and Achievements
Uyen Phan earned her Bachelor of Arts degree in Architecture from the prestigious Yale University. Her academic background in architecture has provided her with a unique perspective on design thinking and spatial awareness, which are essential elements in her approach to creating engaging and functional user experiences.
Throughout her professional journey, Uyen has held several influential positions that demonstrate her growth and commitment to excellence in design. As the Senior Manager of Product Design at Teladoc Health, she continues to lead teams in developing innovative design solutions that enhance the user experience in the healthcare sector. Prior to this role, she served as a Senior Manager of Product Design at Livongo, where she made significant strides in shaping the user interface and experience for digital health products.
Uyen’s career at Livongo progressed from Lead Product Designer II to Lead Product Designer I, and her foundational work there undoubtedly helped establish the high standards of design excellence that the company is known for today. Her earlier experiences as a UX Designer at AppDynamics and UXCam further solidified her design skills, enabling her to approach problems with innovative solutions rooted in user feedback and digital trends.
Moreover, her time spent as a Junior UX/Interaction Designer at Palo Alto Medical Foundation saw her applying her design thinking to real-world healthcare challenges, creating solutions that have a positive impact on user interactions in medical environments. Uyen also ventured into consulting with her own design firm, Uyen Phan Design, showcasing her entrepreneurial spirit and dedication to enhancing user experiences across different industries.
Additionally, Uyen has amassed valuable experience working with renowned architectural firms such as Henning Larsen Architects and DISSING+WEITLING Arkitektfirma A/SCop, where she honed her skills in design and teamwork in a competitive environment. Her role as a Teaching Assistant at Yale School of Engineering and Applied Science further emphasizes her commitment to education and mentorship within the design community.
Achievements
Uyen Phan's career is punctuated by numerous achievements that reflect her expertise and influence in the field of UX and visual design. Her ability to spearhead design initiatives and influence product direction has been a hallmark of her career, with notable successes in developing scalable design processes that enhance collaboration and efficiency within teams.
Her work at Teladoc Health and Livongo showcases her knack for developing comprehensive user experiences that address both user needs and business objectives. Uyen's strategic foresight and innovative design thinking have positioned her as a leader in her field, with her designs continually pushing the envelope in terms of user engagement and interaction.
Uyen’s goals extend beyond her current roles; she is passionate about shaping the future of design through creating new paradigms for interactions. She is committed to enhancing people’s lives through informed and engaging user experiences, aiming to instill a sense of joy and ease in the digital products that individuals interact with daily.
For those interested in exploring Uyen Phan's work and insights into her design philosophy, her portfolio can be found at uyen-phan.com, where she showcases her projects and the impact of her design strategies on user experiences. Uyen's blend of technical prowess, creative thinking, and leadership capabilities undoubtedly makes her a pivotal player in the ever-evolving design landscape.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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