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    Ugo Orsi

    Head of Digital Transformation at Tata Consultancy Services

    Professional Background

    Ugo Orsi is a visionary IT leader known for his exceptional ability to transform ambitious ideas into actionable strategies. With a wealth of international experience across Europe, Asia, and North America, Ugo has carved out a niche for himself in various sectors, including manufacturing, retail, real estate, fashion, and banking. His strength lies not only in his technical expertise but also in his remarkable talent for leading teams. Ugo has a proven track record of taking underperforming teams and elevating them to world-class organizations. He is widely recognized for his ability to build consensus among diverse stakeholders and is respected for his strong values, credibility, and integrity.

    As the Head of Digital Transformation at Tata Consultancy Services, Ugo has led innovative projects that have driven significant improvements in operational efficiency and customer satisfaction. His approach to leadership promotes collaboration and trust, which has fostered an environment where teams are empowered to excel.

    Ugo's career trajectory is marked by prominent roles within Loblaw Companies Limited, where he served as IT Vice President in various capacities, including Technology Operations, Application Service Management, and Solution Delivery. His leadership played a crucial role in optimizing technology processes and enhancing service delivery, ultimately leading to improved outcomes for the organization. He has previously held senior IT management positions at Celestica and IBM, where he honed his skills in systems development, project management, and business analysis.

    Education and Achievements

    Ugo Orsi's educational background is as impressive as his professional experience. He has pursued rigorous studies in various aspects of information technology and management, which have equipped him with a substantial foundation in IT Budget Management and Enterprise Architecture Frameworks. His academic credentials include:

    • IT Budget Management: Business Case at SAP: Value Academy
    • Enterprise Architecture Framework at SAP Education: SOA200
    • Introduction to Management at ISTUD
    • Dott. Ing., Information Technology & Management at Politecnico di Milano
    • Project Management at The George Washington University

    Ugo has also participated in various specialized training programs, further enhancing his skills in leading and managing complex IT projects. His commitment to continuous learning and professional development is a testament to his dedication to staying at the forefront of the rapidly-evolving technology landscape.

    Achievements

    Throughout his career, Ugo has implemented a number of world-class best practices that have significantly enhanced operational capabilities within organizations. Some of his notable achievements include:

    • Establishing Centers of Excellence (COE) to promote best practices across various functions.
    • Developing and implementing Operation Control Centers (OCC) to streamline operational processes.
    • Launching Innovation Control Centers (ICC) to drive strategic initiatives and foster a culture of innovation.
    • Advocating for the “shift left” approach which focuses on moving work to lower-cost resources, resulting in improved efficiency and cost savings.
    • Leading the initiative for Business Intelligence (BI) self-serve platforms that empower end-users with data-driven insights.

    These initiatives not only enhanced operational efficiency but also contributed to building a culture that embraces innovation and continuous evaluation for improvement.

    Ugo Orsi's illustrious career is a remarkable journey of leadership, innovation, and transformation in the IT sector, making him a highly sought-after expert in digital transformation and technology management.

    Related Questions

    How has Ugo Orsi's international experience shaped his approach to IT leadership?
    What specific strategies did Ugo Orsi implement at Tata Consultancy Services to drive digital transformation?
    How did Ugo Orsi successfully transform underperforming teams during his tenure at Loblaw Companies Limited?
    What lessons in IT management can be learned from Ugo Orsi's extensive career in various sectors?
    In what ways has Ugo Orsi contributed to the implementation of best practices in the organizations he has worked with?
    Ugo Orsi
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    Location

    Toronto, Ontario, Canada