Suggestions
Tzlil Gavriel
Head of Customer Success, Diligent Equity at Diligent Corporation
Professional Background
Tzlil Ben Gavriel is a highly accomplished professional specializing in customer success, product management, and financial analytics. With a robust career that spans several prestigious organizations, Tzlil has made significant contributions to the success and growth of the companies she has worked for. Currently, she serves as the Head of Customer Success at EquityEffect, where she leverages her expertise to ensure client satisfaction and drive value through innovative solutions. Her strategic vision and leadership skills have propelled EquityEffect to new heights in customer engagement and service delivery.
Prior to her role at EquityEffect, Tzlil was the Head of Customer Success at Diligent Equity, a division of Diligent Corporation. In this position, she demonstrated exceptional capabilities in nurturing client relationships and developing successful customer success strategies. Her tenure at Diligent Equity coincided with the acquisition of TruEquity, where Tzlil played a vital role as a Product Manager. During her time there, she contributed significantly to the product's development and alignment with market needs, facilitating a seamless integration into the Diligent portfolio.
Before joining Diligent, Tzlil excelled as the Global Revenue Controller at Ceragon Networks, where she oversaw the financial health of the organization and provided high-level insights that informed critical business decisions. Her experience at EY, specifically within Hi-Tech Assurance Services, equipped her with a strong foundation in accounting and economic principles, further accentuating her analytical capabilities and offering valuable perspectives in high-stakes financial environments. Additionally, Tzlil served as a Global Data Analyst at ITC Corporation, enhancing her expertise in data analytics and strategic decision-making.
Education and Achievements
Tzlil Ben Gavriel's educational background is as impressive as her professional achievements. She attended Tel Aviv University, where she built a solid foundation in economics and accounting, ultimately becoming a Certified Public Accountant. This rigorous academic experience has been instrumental in shaping her analytical skills and understanding of fiscal responsibilities within corporate structures. Tzlil's commitment to lifelong learning led her to pursue additional certifications in Product Management and User Experience (UX) design at renowned institutions such as Tel Aviv University and Netcraft Academy. These educational pursuits not only reflect her dedication to professional growth but also enhance her ability to develop products that resonate with user needs.
Tzlil's extensive training in UX design has provided her with valuable insights into consumer behavior, equipping her with the tools necessary to improve product usability and user satisfaction—two critical components of successful product management.
Throughout her unique career path, Tzlil has garnered numerous accolades for her innovative approach to customer success and her data-driven mindset. Her colleagues often commend her for her ability to bridge the gap between technical and non-technical teams, fostering collaboration that leads to successful product initiatives and happy customers.
Achievements
Among Tzlil's many achievements, her ability to lead customer success initiatives that contribute directly to revenue growth stands out. At both EquityEffect and Diligent, she has implemented systems and processes that have drastically improved client retention and satisfaction rates. Tzlil's forward-thinking approach ensures that customer feedback is not only heard but also integrated into product development cycles, allowing for continuous improvement.
At TruEquity, Tzlil's contributions to the product management processes led to the development of features that significantly enhanced the product's market competitiveness, reflecting her keen eye for detail and understanding of customer needs. Furthermore, her experience at Ceragon Networks and EY provided her with a broad understanding of global markets and financial strategies, positioning her as a prominent figure in discussions regarding product positioning and pricing models.
Tzlil Ben Gavriel continues to be a catalyst for innovation and a leader in her field. Her extensive background in customer success, finance, and product management, combined with her commitment to educational and professional development, positions her as an invaluable asset to any organization fortunate enough to have her expertise.
tags':['Customer Success','Product Management','Financial Analytics','UX Design','Accounting','Economics','Certified Public Accountant','EquityEffect','Diligent Corporation','TruEquity','Ceragon Networks','EY','ITC Corporation','Tel Aviv University','Netcraft Academy'],'questions':['How did Tzlil Ben Gavriel develop her expertise in customer success and product management?','What innovative strategies has Tzlil Ben Gavriel implemented to enhance client relationships at EquityEffect?','In what ways did Tzlil Ben Gavriel's background in accounting and economics contribute to her roles in technology companies?','How has Tzlil Ben Gavriel’s education shaped her approach to user experience and product design?','What lessons has Tzlil Ben Gavriel learned from her diverse roles across different companies and industries?']} Further details about this individual can be incorporated based on further context or specific achievements that could add more depth to the summary. Alternatively, more personal insights, such as Tzlil's professional philosophies or community engagements, can enrich this profile when available. This summary strives to highlight Tzlil Ben Gavriel's professional trajectory and credentials while celebrating her commitment to excellence in every role she undertakes. Ultimately, it illustrates a well-rounded professional who is poised to continue making significant impacts in the realms of customer success, product management, and beyond. The content has been crafted with SEO optimization in mind, employing relevant keywords and phrases to ensure visibility in searches related to Tzlil's expertise and career achievements, making it easily accessible for those looking to connect with or learn about her professional journey.
Location
People also viewed
T
Related People
Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.