Tshiamo Molanda

Executive Head @ Standard Bank South Africa | Youth, Emerging Markets and UCount

Tshiamo Molanda serves as the Executive Head of Youth and Emerging Market Clients at Standard Bank South Africa, a position she has held since January 2021. In this role, she is also responsible for the bank’s UCount Loyalty and Rewards program, focusing on enhancing services for youth and mass market clients within the Consumer Banking sector.1 3

Professional Background

Before her current position, Tshiamo Molanda had a diverse career trajectory:

Executive Head, Client Solutions Main Market at Personal and Business Banking South Africa (PBB SA)
Head of Client Information in Enterprise Solutions, focusing on client experience and transformation
Business Manager to the Chief Executive of Personal and Private Banking South Africa

Prior to joining Standard Bank in 2012, she spent eight years at Accenture South Africa as a management consultant, where she gained significant experience in strategic consulting.1 2

Education

Tshiamo holds a degree in Bachelor of Information Science (BIS) from the University of Pretoria, specializing in Information Science.1 2

Current Responsibilities

In her executive role, she is tasked with:

Developing strategies to engage youth and emerging market clients
Overseeing the UCount Loyalty program to enhance customer loyalty and satisfaction
Leading initiatives aimed at improving financial inclusivity for younger demographics.1 3 4

Tshiamo Molanda's leadership is characterized by a commitment to empowering youth through innovative banking solutions and loyalty programs that cater specifically to their needs.