Troy Siwek

Troy Siwek is a distinguished professional serving as a partner and heading the Digital Commerce consulting practice at IBM, focusing primarily on Retail, Consumer, and Industrial industries.

During the 2020 Pandemic, Troy spearheaded a critical digital/supply chain initiative to facilitate the distribution of vaccines within the life sciences and government sectors.

With oversight of a diverse team of 140 consultants specializing in digital commerce, marketing, and supply chain, Troy also manages a Profit and Loss (P&L) responsibility with $90 million in projected sales.

Troy's notable projects have generated significant cost savings for clients, amounting to hundreds of millions, through strategic implementations of digital transformation, automation, and business process outsourcing.

His areas of proficiency encompass Retail/Direct to Consumer, AI/Cognitive, Business Process Outsourcing (BPO), Omni-channel, Digital Commerce, HRIS, Order Management, Supply Chain, System Integration, Design Thinking, Complex Program Management, application modernization, and Cloud Migration.

In terms of platform experience, Troy is well-versed in SAP, Succesfactors, Microsoft Dynamics, Hybris, Salesforce, Sterling Order Management, Websphere Commerce, Sterling B2B, Workday, Tririga, Automation Anywhere, and Blueprism.

Troy Siwek pursued his BA studies at North Central College and also completed a Commerce Certificate program at DePaul University.

Within IBM, he has held various senior roles, such as Leader IBM Digital Commerce, Lead Client Partner at IBM iX, Partner - Digital Commerce Leader IBM iX, Lead Account Partner for Walmart, Lead Client Partner for the Consumer Industry, and Partner - Digital Commerce Leader at IBM.