Travis Morgan

Travis Morgan is a Senior Manager of AI and ML Content Experience at Salesforce, currently based in San Francisco, California. He has an extensive background in technical writing, curriculum development, and training.1

Professional Background

Education and Early Career:

• Holds a Bachelor of Science in Biology and Genetics from Texas A&M University (2003-2006)
• Earned a Master of Science in Genetic Counseling from the University of Texas Health Science Center at Houston (2007-2009)1

Career Progression at Salesforce:

• Senior Manager, AI and ML Content Experience (March 2022 - Present)
• Lead Technical Writer (April 2021 - March 2022)
• Staff Technical Writer (October 2018 - April 2021)
• Senior Curriculum Developer (February 2018 - October 2018)
• Curriculum Developer (January 2016 - February 2018)1

Professional Expertise

• Leads a team of technical writers creating world-class content
• Develops help documentation, release notes, videos, and Trailhead modules
• Specializes in enabling customers to effectively use Salesforce Search and Data Cloud AI/ML tools
• Holds Salesforce Certified Administrator and Platform App Builder certifications1

Prior Experience: Before Salesforce, Travis worked as an Instructional Designer at DocuSign and a Training Department Manager at LiveVox, where he developed educational content and training programs.1