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Tram Hoang
Customer Focus Team Leader Assistant and Quotations Specialist at Creation Technologies
Tram Hoang is a dedicated Customer Focus Team Leader Assistant and Quotations Specialist with experience in supporting managerial tasks and handling quotations at Creation Technologies.
In her role, Tram was the primary assistant to the manager, assisting in various clerical and support functions, ensuring the smooth operations of the team.
Her responsibilities included obtaining all necessary data for quotations, preparing and tracking quotes, loading quotes into the database, and verifying Request For Quotation (RFQ) information from requestors.
Tram also reviewed Purchase Orders to confirm price, terms, revision, and quantity alignment with quotes, managed the Customer RFQ database, and collaborated with other departments to gather essential information for RFQs.
She coordinated internal activities supporting the quote and pricing process, prepared Quotation Proposals for customer submission, generated production Work In Process (WIP) status reports, and developed an Action Tracker Workbook for Managers.
Moreover, Tram leveraged her proficiency in MS Excel, Word, and PowerPoint to prepare reports and documents efficiently.
Tram Hoang pursued her academic interests at California State University of San Jose, where she studied Business/Commerce and earned a Bachelor's Degree in General Studies.
Her professional journey includes roles as an AOI Programmer and a 5DX Analyzer at Creation Technologies before stepping into her current position as a Customer Focus Team Leader Assistant and Quotations Specialist.
