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Tracy S.
Global Customer Operations Manager @ Liberis
Tracy Shaw is a seasoned management consulting professional with expertise in leadership, business development, program delivery, and partnership development.
With a background as a business owner and Regional Branch Manager, Tracy has extensive experience in operations management including employee engagement, quality management, partnership initiatives, and training programs.
She has successfully led national CRM/ATS rollouts and achieved ISO certification, while also providing consultation on regulatory affairs and employment-related topics like PNP, TFW, and PIPEDA.
In her role overseeing the BC/Yukon Region of a public/private partnership employment project, Tracy excelled at developing strategic partnerships with various organizations and managing relationships with government stakeholders.
Tracy is recognized for her ability to drive business success by fostering trust with clients, promoting collaboration, encouraging employee engagement, and employing effective communication and team-building strategies.
She holds a BA Degree in Sociology and Anthropology from Guelph University and is actively involved in the community as a mentor, performance coach, and board member of a regional non-profit organization.
