Tracy Miller

Tracy Miller is a dedicated Program Manager specializing in designing ServiceNow training initiatives tailored for Veterans to facilitate their transition into gainful employment. With a prolific background in the computer software industry, Tracy possesses a diverse skill set encompassing Management, Business Process Improvement, Troubleshooting, Training, and System Administration. Armed with a Master of Science degree in Project Management from Saint Gregory's University, Tracy brings a wealth of knowledge and experience to her roles.

Tracy's academic journey includes a Master of Science in Management from Saint Gregory's University, a Bachelor of Science in Project Management from the University of Phoenix, and an A.A.S. in Industrial Electronics Technology/Technician from the Heald Institute of Technology.

Tracy's professional experience spans several high-profile positions, including her current role as Principal Program Manager for Veteran Programs at ServiceNow. Previously, she served as the Senior Technical Trainer and Technical Trainer at ServiceNow, contributed as a ServiceNow Developer on a contract basis for ONE Gas, and held pivotal roles in ServiceNow Administration & Development, Business Analysis at Helmerich & Payne, Support Specialist II at Helmerich & Payne, and Technical Support/Trainer at DecisionOne. Tracy's expertise also extends to information technology coordination at Tulsa Ballet, network administration at TV Guide Inc, and as a Petty Officer Third Class in Military Service.

Tracy Miller's dedication to empowering Veterans through tailored training programs, coupled with her extensive experience in the computer software industry, make her a respected figure in the realm of Program Management and ServiceNow implementation.