Tracy Alvarez

Tracy Alvarez serves as the Vice President of Medical Care Solutions at Blue Shield of California. In her role, she is instrumental in leading initiatives aimed at improving healthcare delivery through innovative technology solutions. One of her notable contributions is the development of the Care Connect platform, which consolidates member data from multiple sources to enhance care coordination for complex healthcare needs. This platform has been recognized for its transformative impact on care management, allowing care teams to provide more personalized and efficient services to members.123

Alvarez has emphasized the importance of having a unified view of member health data, which facilitates better collaboration among healthcare providers and improves the overall quality of care. Under her leadership, Blue Shield has successfully implemented this cloud-based system, significantly reducing the time care managers spend on administrative tasks and allowing them to focus more on patient interactions.23

Her work has not only garnered recognition within Blue Shield but also in the broader healthcare community, as the Care Connect initiative received the 2023 Gartner "Eye on Innovation" Award in Healthcare and Life Sciences.23