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Tracey Maycock
Senior Technical Support Engineer
Tracey Maycock is an experienced troubleshooter with a track record of over 17 years in resolving complex problems in high-pressure environments.
She has worked with leading global organizations and government agencies, focusing on restoring mission-critical systems to full operational capacity with minimal downtime and offering guidance on potential future issues.
In addition to troubleshooting, Tracey provides technical training to colleagues and creates technical documentation and knowledge articles.
Her expertise lies in Web and Proxy Server technologies, specifically in security across all Unix platforms.
Tracey Maycock studied at Easthampstead Park Secondary School and has held key technical support roles at ServiceNow, Oracle, Sun Microsystems, and also has experience as a ski instructor at various locations.