Toyin Lawal

Toyin Lawal is a seasoned professional with over 15 years of experience in developing innovative solutions for business challenges, particularly in the Healthcare sector.

With a strong focus on customer experience, Toyin excels in simplifying processes and ensuring new business capabilities align with customer and business goals.

Noteworthy achievements include transforming embryonic brands into market leaders, such as the London Egg Bank and London Sperm Bank, by creating strong value propositions and effective go-to-market strategies.

Toyin has also been instrumental in the transformation of legacy operating models at M&G Plc, enhancing customer access, reducing costs, and improving operational efficiency.

Educationally, Toyin holds an MBA with Merit in Financial Management, Change Management, and Business Strategy, along with qualifications in Digital Media, Branding, and Biomedical Science.

Having held senior positions at M&G Plc, London Women's Clinic, London Egg Bank, and London Sperm Bank, Toyin Lawal brings a wealth of experience in customer experience transformation, operational change delivery, and strategic planning.