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Topher Mitchell
Principal @ Qualtrics | Value
Who is Topher Mitchell?
Topher Mitchell is the creator of Qualtrics' Value Advisory function, which has helped over 1,000 organizations link their Customer Experience (CX) and Employee Experience (EX) programs to financial outcomes.1234 He currently holds the position of Principal, Value Advisory at Qualtrics.56
Mitchell's key responsibilities include:
- Developing and scaling reliable methods for securing budget, tracking value, and quantifying the impact of experience-related investments1
- Assisting XM professionals in connecting their experience-related programs to financial outcomes2
- Helping organizations understand the downside risk associated with negative experiences through Experience Value at Risk (xVAR) calculations2
Prior to his current role, Mitchell served as a VP - Principal Industry Strategist at Qualtrics.7
He is based in Provo, UT, USA and has authored several blog posts on topics such as balancing value to customers, employees and the business, and calculating Experience Value at Risk.48
Highlights
Mar 13 · qualtrics.com
How to turn consumer trends into business impact - Qualtrics
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Location
Provo, Utah, United States
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