Tony Hudson is a seasoned professional with a wealth of experience in the telecommunications industry. Having previously sold medium to large Contact Centre and Telephony projects, he has taken this experience into recruitment, where he now specializes in placing Senior Sales People into the Consulting, Enterprise Applications & Communications market sectors. His network has grown rapidly, and he now caters to Management, Sales, Channel, Pre-Sales, Consultancy, and Technical professionals.

Mr. Hudson's expertise lies in Contact Centre Consulting, Performance Improvement through Technology, Best Practice, Automation Consulting, and Contact Centre Auditing. He has extensive knowledge of PBX, ACD, IVR, Predictive Dialling Consulting, WFO, Workflow, and BPM. Some of the keywords associated with his experience include Contact Centre, Business Process Consultancy, BPM, Self Service, ACD, IVR, IP Telephony, IPT, WFM, Workforce Management, Speech, Voice Recognition, Speech Mining, Call Recording, Voice Recording, Telecoms, WAN, LAN, MPLS, CTI, CIM, Customer Interaction Management, and CRM, Customer Relationship Management.