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Toni Sasso
Contract Renewal Specialist at Netsmart Technologies
Professional Background
Toni Sasso is an accomplished professional known for her extensive background in technology support and client services, particularly within the healthcare sector. Her career is marked by tenures at Netsmart Technologies, one of the leaders in health information technology. As a Contract Renewal Specialist, Toni expertly navigates the complex landscape of contractual agreements and client retention strategies, ensuring that healthcare clients receive ongoing support tailored to their specific needs. Toni's role at Netsmart underscores her strong organizational skills and customer-centric approach, fundamental in the fast-paced world of technology solutions for healthcare.
Before rising to her current position, Toni served as a Support Technician Advocate at Netsmart Technologies, where she utilized her skills in problem-solving and technical support to assist clients with software products. This foundational role helped her develop a keen understanding of the challenges faced by healthcare providers in adopting technology solutions, allowing her to effectively communicate and advocate for client needs.
Toni's career also includes valuable experience as a Licensed Real Estate Agent at Coldwell Banker Residential Brokerage, where she honed her sales and negotiation skills. This unique background enriches her current role by providing an exceptional understanding of client relationships, market dynamics, and the importance of persistence and strategy in achieving client goals. Additionally, her independent contracting work at Netsmart Technologies enabled her to develop a flexible work ethic and further deepen her expertise in client service and support roles.
Toni further expanded her skill set as an Accounts Receivable Account Manager at Netsmart Technologies, where she was responsible for managing client accounts and ensuring timely payments, contributing to the overall financial health of the organization. Prior to this role, she demonstrated her strong managerial skills as a Credit and Collections Manager at Herman Miller for Healthcare, where she successfully navigated the complexities of healthcare billing and collections, showcasing her commitment to excellence and efficiency in all her undertakings.
Education and Achievements
Toni Sasso earned her Bachelor's degree in Education from Queens College, part of the City University of New York (CUNY). This educational background not only equipped her with foundational knowledge in pedagogy and instructional techniques but also instilled in her a lifelong commitment to learning and professional growth. The skills she acquired through her education have undoubtedly translated into her career, allowing her to communicate effectively and educate clients about the products and services offered by Netsmart Technologies.
Throughout her career, Toni has continually sought opportunities to enhance her skills and advance her expertise in the technology and healthcare space. Her adaptability has been a key driver in her ability to transition between diverse roles, from educational foundations to technical support and account management.
Achievements
Over the course of her career, Toni has demonstrated a consistent track record of success in client advocacy and service delivery. Notable achievements include improving client satisfaction rates at Netsmart Technologies through her dedicated support efforts and strategic advocacy for technological solutions that meet and exceed client expectations. Her ability to build and maintain strong relationships with diverse clientele has been a cornerstone of her professional success, a testament to her interpersonal skills and dedication to understanding client needs.
In addition to her professional accomplishments, Toni's commitment to continuing education and professional development remains unwavering. This dedication ensures she remains at the forefront of industry trends and innovations, making her an invaluable asset to her team at Netsmart and to the healthcare community at large.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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