Tong Zhu

Tong Zhu is a senior technology executive currently serving as the Senior Vice President of Engineering at LivePerson, a company specializing in conversational AI and customer engagement solutions.2

Career Highlights

Tong Zhu has an extensive background in engineering leadership, particularly in the fields of AI and data analytics:

• He joined LivePerson as VP of Engineering for Voice AI, Conversational AI, and Conversational Intelligence before being promoted to his current role as SVP of Engineering.2
• Prior to LivePerson, Tong was involved in the sale of an AI-Powered Voice Analytics startup to a Nasdaq-listed company.1
• He has experience working with cutting-edge technologies, including conversational AI, voice analytics, and data platforms.34

Previous Roles

Before his current position at LivePerson, Tong Zhu held several other notable roles:

• VP of Engineering for ASR (Automatic Speech Recognition), Data, and Analytics at LivePerson.4
• VP Engineering & CTO of Information and Analytics at First Data Corporation, where he started in December 2014.5

Education

Tong Zhu's educational background includes studies at Texas A&M University.1

Achievements

Under Tong's leadership, LivePerson has gained recognition in the field of conversational AI:

• LivePerson was named a leader in conversational AI.3
• Zscaler ranked LivePerson as one of the most widely used AI applications.3

Tong Zhu's expertise in AI, voice analytics, and data engineering has contributed to LivePerson's position as a prominent player in the conversational AI industry.