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Tom Wright
CSM Professional
Tom Wright is an accomplished professional with extensive experience in client success management, sales engineering, and software services. His expertise encompasses technology, solution sales processes, and information technology, with a particular focus on enterprise CRM applications, systems engineering, and multi-channel contact center applications.
His specialties include cloud computing, CRM software, and contact center infrastructure. Tom holds a B.S. in Industrial Engineering from California Polytechnic State University-San Luis Obispo and has also studied at Mission San Jose, showcasing a strong educational background that complements his professional skills.
Throughout his career, Tom has held key positions in renowned organizations, including being the Senior Service Delivery Leader at Palo Alto Networks, Lead Customer Success Manager at ixlayer, Regional Manager for Customer Success at OutSystems, Principal Client Success Manager at Oracle, Sales Engineer at Quintus Corporation, and Systems Administrator at Sun Microsystems, among others.