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Tom Weiland
customer at large | ex-amazon | board member
Tom Weiland is a prominent figure in the customer service sector, currently serving as the Vice President of Worldwide Customer Service at Amazon. He has a significant background in customer engagement technologies and has been instrumental in leading innovative solutions for customers. Prior to his current role, he was involved in managing Amazon Fresh, the company's grocery delivery service, showcasing his leadership in expanding customer service initiatives within the organization.234
Weiland's expertise spans over various aspects of customer service operations, and he has been recognized for his ability to build effective teams and drive customer-centric strategies. His contributions have positioned him as a key player in Amazon's efforts to enhance customer experiences across its platforms.13
