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Tom Stenius
Product Director at Klarna
Tom Stenius is currently the Chief Product Officer at Wiraya, a position he has held since 2023. Prior to this, he served as a Product Director at Klarna starting in August 2021. His professional background includes extensive experience in product management, marketing, and technology, with a strong foundation in computer science from the Royal Institute of Technology in Stockholm, where he earned a Master of Science degree.134
Stenius has over fifteen years of experience in IT and leadership roles, and he has been involved in various product roles for the past eight years. His work focuses on enhancing customer experiences and reducing churn in the telecom sector, among other industries.25
Highlights
Nov 20 · cxnetwork.com
How to tackle the biggest mistake in customer churn management