Tom Shuff

Tom Shuff is a dedicated professional who excels in helping organizations achieve customer experience transformation through innovative customer engagement technologies. Partnering with top global vendors like Salesforce, Amazon, Google, Genesys, Twilio, and Avaya, Tom collaborates to design, build, and manage cutting-edge solutions for clients. With a keen passion for fostering and leading high-performing commercial teams, Tom strives to drive impactful changes within the organizations he engages with. Tom's educational background includes studying A-Levels in History, English, Psychology, and General Studies at Wakefield College, followed by earning a History BA Hons from The Manchester Metropolitan University. His extensive professional experience encompasses roles such as Head of Consumer Markets, Client Director for Sainsbury's, Account Director, Commercial Manager, and Account Manager at various organizations including Sabio and Touchbase.