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Tom Rocco
Enabling customers to modernize & optimize business processes through technology, artificial intelligence and automation
Tom Rocco is a Technology Advisor and IT Consulting expert with a focus on Artificial Intelligence and Customer Success Management. With a background in Pre and Post Sales Expertise, he excels in Business Transformation, specializing in technology and cloud services. Tom is a Certified Service Cloud and Sales Cloud Consultant, known for his success in selling and delivering innovative solutions across various industry verticals. His career highlights include roles as a Customer Engagement Executive and his proficiency in enterprise-class business systems, predictive analytics, and artificial intelligence. Tom is highly skilled in building relationships with customers, partners, and internal teams, and is experienced in ERP systems, business process mapping, requirements gathering, change management, and risk mitigation. He is a champion of Natural Language AI models like OpenAI/ChatGPT and prompt engineering.
