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Tom Fleming
Director at The Instant Group
Professional Background
With over a decade of professional experience, Tom Fleming has built a robust career centered around client partnership and business growth. Currently serving as a Director at The Instant Group, Tom specializes in helping businesses identify the ideal workspace that not only meets their operational needs but also aligns with their unique company culture. His expertise in flexible workspace solutions positions him at the forefront of a rapidly evolving industry, which is on track to expand significantly in the next decade.
Tom's journey has taken him through prominent roles in various organizations, including a significant tenure at ANZ, where he initially served as a Financial Analyst in the Corporate and Commercial division. He then advanced to become a Relationship Manager within the Corporate Bank, focusing on Professional and Business Services, as well as the Education sector. This foundational experience in finance and client relations has equipped him with a keen understanding of the financial considerations that companies grapple with when seeking new workspace solutions.
Before his role at The Instant Group, Tom was the General Manager at Work inc. Coworking, where he honed his skills in providing innovative workspace solutions that promote collaboration and productivity among teams. His steadfast commitment to placing clients first, supported by a track record of speed, service, and trust, continues to guide his operations at The Instant Group.
Flexible workspaces have introduced a transformative dynamic in the way modern businesses conduct operations. Recognizing that employee satisfaction directly influences business success, Tom is passionate about creating environments that not only foster growth but also support innovation, collaboration, and overall employee happiness. As organizations increasingly prioritize flexibility in their workspaces, Tom is a dedicated partner for businesses looking to adapt to this new landscape.
Education and Achievements
Tom's educational background is a testament to his commitment to professional development. He holds a Master's degree in Applied Finance from Macquarie University, equipping him with critical financial acumen that enhances his capability to provide sound advice to clients. Additionally, he studied Arts with a focus on English at the University of New South Wales (UNSW), where he developed strong communication skills that are essential for effective client engagement and relationship building.
Tom completed his Higher School Certificate (HSC) at Waverley College, laying the foundation for his future educational pursuits.
Throughout his career, Tom has not only achieved professional milestones but has also embraced continuous learning as an essential element of his professional philosophy. His ability to adapt and grow within an industry that is constantly changing is a clear indicator of his commitment to excellence and client satisfaction.
Notable Contributions
Tom's diverse experience spans multiple roles and sectors, showcasing his versatility and ability to navigate complex business landscapes. As a director at The Instant Group, he continues to lead by example, inspiring his team to prioritize client needs while fostering a culture of innovation within the flexible workspace realm. His foresight regarding industry trends, coupled with his practical experience, empowers him to effectively guide clients in selecting workspace solutions that not only fit their current needs but are also adaptable for future growth.
Before joining The Instant Group, Tom played key roles that include being a Business Consultant at AUDANT INVESTMENTS PTY LIMITED and earlier positions in ANZ where he was instrumental in aligning financial strategies with business goals across various professional sectors.
In his role as General Manager at Work inc. Coworking, Tom was pivotal in reshaping the coworking environment, adapting it to better suit dynamic business operations and employee satisfaction. His vision to create spaces that foster collaboration has resonated throughout the company and the broader industry, contributing to a shift in workplace culture.
In today's fast-paced business environment, Tom Fleming stands out as a dedicated professional who is determined to empower businesses through strategic workspace solutions. If you are contemplating a move to a flexible workspace or seeking to enhance your current working environment, Tom is readily available to provide guidance. He can be reached at 0413 331 471 and looks forward to partnering with you to find the ideal workspace solution for your team.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.