Tom Beston

Tom Beston is the Managing Director of MadeSimple Group, a company that specializes in providing online business services to startups and small businesses. Under his leadership, MadeSimple has become a prominent facilitator of company formations in the UK, assisting over one million businesses in getting started since its inception. The company offers a variety of services including company formation, virtual offices, website creation, and business training, catering specifically to the needs of micro-businesses and SMEs.14

Beston has been instrumental in enhancing customer service operations at MadeSimple. He has implemented strategies that have significantly improved response times and customer satisfaction by outsourcing customer support functions to Moneypenny, which has allowed the company to focus on growth and efficiency.5 His approach emphasizes the importance of a frictionless user experience and timely communication with clients.

In addition to his role at MadeSimple, Tom Beston is active on LinkedIn, where he engages with a professional audience and shares insights related to entrepreneurship and business management.236