Tom Austin is a skilled and experienced IT professional with a passion for using technology to make things easier for everyone. He studied Mechanical Engineering Technology and Computer Science, giving him a strong foundation in technical concepts. However, he found his true calling in IT while working as an engineering technician, where he automated processes and created graphical displays for analysis results. Since then, Tom has honed his skills in important areas of information systems, such as business intelligence, decision support, and knowledge management. He has a Graduate Certificate in Business Analytics, a Master of Science in Information Systems, and years of experience in database development and administration, including Oracle and SQL Server. Tom has worked for various organizations, such as URS Corporation, Novell, Environmax, and Battelle. He enjoys sharing his knowledge and expertise with others, helping businesses achieve their vision and goals through the use of IT. Tom is an open networker, eager to connect and share information with others.