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Todd Olson
Sales & Account Management
Professional Background
Todd Olson is a dedicated and passionate professional with a diverse background in sales, account management, operations, and customer service. With years of experience across various roles, Todd has cultivated a unique skill set that makes him a valuable asset to any organization eager to flourish in today’s competitive market. His commitment to excellence and customer satisfaction is evident through his successful tenure as an Account Relationship Consultant at HMSA, where he played a pivotal role in strengthening client relationships and driving sales initiatives. Previously, Todd excelled as a Health Plan Sales Representative at HMSA, where his persuasive negotiation skills and customer-focused approach helped significantly increase retention rates and fostered trust between the company and its clients.
In addition to his work in healthcare sales, Todd has also demonstrated remarkable leadership and management capabilities. As the Club Manager at PSA Royals Soccer Club, he was instrumental in overseeing operations, enhancing the membership experience, and ensuring the smooth functioning of the club. Todd's strategic vision and operational expertise allowed the club to thrive and attract new members. Prior to that role, he honed his operational skills as the Operations Manager at US Sports Coaching, where he was responsible for ensuring quality delivery of coaching services across various programs. Todd's background in managing people and processes has equipped him with a strong foundation in organizational development and operational excellence.
Furthermore, Todd has experience in the insurance sector, having worked as a Property and Casualty Insurance Sales Agent at AAA Northern California, Nevada & Utah. His ability to assess client needs and provide customized insurance solutions contributed to the agency's growth and success. Earlier, as an Agent Assistant at Mark Chapman-State Farm Agent, Todd developed a keen understanding of the insurance marketplace, which further enriched his expertise in customer service and sales.
Education and Achievements
Todd Olson earned his Bachelor of Arts degree in Psychology from the esteemed College of William & Mary. This educational background in psychology has provided Todd with valuable insights into human behavior and motivation, which he leverages to build strong relationships and effectively communicate with clients and teammates alike. His studies focused not just on theoretical knowledge, but also on practical applications that enhance his professional interactions and problem-solving abilities.
Throughout his career, Todd has amassed a wealth of achievements indicative of his hard work and dedication. His notable contributions in healthcare sales have significantly impacted the organizations he has been a part of, showcasing his ability to not only meet but exceed sales targets. Todd’s leadership in soccer club management has also been recognized as an essential factor in the club's growth and member satisfaction, demonstrating his capacity to connect with communities and inspire team spirit.
Achievements
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Strengthened Client Relationships: As an Account Relationship Consultant, Todd Olson successfully developed and maintained crucial relationships with clients, leading to enhanced customer satisfaction and loyalty.
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Sales Excellence: Todd’s tenure as a Health Plan Sales Representative showcased his ability to achieve and surpass sales objectives, contributing to an increased client base and overall organizational profitability.
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Operational Leadership: In his role as Operations Manager at US Sports Coaching, Todd streamlined operations which resulted in improved efficiency and service delivery, positively impacting customer experiences across various programs.
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Community Engagement: As Club Manager at PSA Royals Soccer Club, Todd engaged effectively with members, enhancing the community experience while promoting the club’s values and objectives.
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Insurance Proficiency: His background as a Property and Casualty Insurance Sales Agent reflects Todd's comprehensive understanding of insurance products and exceptional client service capabilities, essential in navigating client needs and delivering tailored solutions.