West Virginia University

A-1 software

Account Manager at Haier America

• Coach and develop the talents of the manufacturing team through regular 1:1s, performance 
   reviews, goal setting, and career planning
 • Participate in cross-functional teams to advance the company’s business interests (e.g., new 
   product development, new line planning, etc.)
 • Manage warehouse associates (including completion of all required training), monitor individual work performance, and ensure the safe use of all industrial equipment
 • Ensure open POs are closed out within 24 hours of receipt
 • Assess and report out warehouse productivity daily
 • Create or revise SOPs to ensure best practices are followed

INKWELL GLOBAL MARKETING

Warehouse Manager

•Working knowledge of the EDI 800 series

•Act as the backup for the Customer Operations Supervisor for coverage and special projects

•Act as a liaison with other internal depts. to resolve issues related to processing orders

United Legwear & Apparel Co.

EDI Analyst

•	Updated and published Master Forecast and Forecast Exception Reports
•	Generated Sales Reports on a weekly basis as required by the Vice President & National Account Managers
•	Assisted in reviewing and negotiating contracts with both customers & vendors either regarding changes to current contract or constructing a new one.
•	Monitored pricing worksheets, verified volumes, discounts, promotional activity and allowances. 	
•	Reviewed for the Vice President of Sales all payment deductions, charge backs and/or penalties to initiate resolution plans

PuraCap Pharmaceutical, LLC

Sales Analyst

•	Monitored and followed up on all domestic and import orders, billing and compliance issues
•	Coordinated with sales team to develop forecasts and allocations, resulting in 15-20% annual increases in sales
•	Supervised Processing and Import teams to streamline the purchase order process, reduce errors and ensure inbound container orders from China were fulfilled on deadline
•	Facilitated credit department meetings to discuss credit limits/payments for accounts
•	Recommended substitutions for discontinued/out of stock models to customers, resulting in a 90% retention rate
•	Assisted EDI team with initiating new vendors and point out required specifications

Haier America

Account Manager

•	Collaborated with Sales, Help Desk and Warehouse teams to troubleshoot merchandise and shipping issues
•	Managed interface for Gentran and Invois to ensure all inbound and outbound documents were received
•	Analyzed vendor websites to account for routing and mapping changes 
•	Oversaw the AS400 and QRS Catalog to ensure new vendor styles were downloaded and updated accordingly
•	Supported the Retail and Wholesale business in SAP to guarantee that Inbound Delivery numbers for all inbound ASNs and IDocs matched their POs.

Kenneth Cole Productions

EDI Analyst / Account Manager

•	Processed purchase orders and exported ASNs and invoices to vendors from Orli
•	Developed strong knowledge of Routing Guide Lines for all Major Dept. Stores
•	Processed multiple customer service issues for numerous vendors
•	Allocated, de-allocated and canceled orders; imported electronic payment documents
•	Maintained QRS Catalog and placed new season orders during Market periods

Lacoste

EDI Coordinator/ Account Manager

•	Generated new business leads for Corporate Center by contacting non-EDI vendors 
•	Assessed manual validation-All Testing for ASNs and invoices
•	Generated the daily Exception Report based on test data
•	Monitored the status of vendors still testing with SPS

Todd Goldberg