Todd Certified

Todd Certified is a seasoned Incident Manager at GoDaddy, overseeing process-driven solutions for service restoration and incident prevention. With over a decade of experience in Information Technology, Todd has held various Operations roles, which provide him with invaluable insights into product maintenance and crisis management.

Having a strong background in service restoration, Todd excels in communication, collaborating effectively with management, development teams, and operations personnel to streamline the Incident Management process for the benefit of all stakeholders. At the world's largest domain registrar, he has amassed extensive experience in addressing issues affecting individuals and major corporations alike.

Todd Certified's expertise lies in Incident Management, Communications, Service Restoration, Domains, Hosting, and crisis management. He pursued his education in Informatics at Indiana University Bloomington. Throughout his career, Todd has contributed to notable organizations such as GoDaddy in roles including Global Operations Supervisor, Incident Manager, NOC Analyst, and Data Center Technician. He also has prior experience in Desktop Support at Quepasa Corporation.