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Todd Burnham
Leading Enterprise Customer Success at Rocket Lawyer
Todd Burnham is a seasoned professional in the field of customer success, currently serving as the Head of Customer Success for Enterprise at Rocket Lawyer.2 He has been in this role since September 2016, demonstrating his long-standing commitment to the company and expertise in customer relations.2
Professional Experience
Todd's career at Rocket Lawyer has been marked by growth and responsibility. He started as a Manager of Customer Success and has since progressed to a senior leadership position.34 His experience extends beyond Rocket Lawyer, as he previously worked at BoostMedia, where he managed and grew some of the company's largest customer accounts.1
Skills and Expertise
Todd is known for his:
- Customer-facing skills: He excels in managing relationships with enterprise-level clients.12
- Leadership abilities: As a head of department, he likely oversees a team of customer success professionals.2
- Strategic growth: His experience includes growing and managing key customer accounts.1
Location and Contact
Todd Burnham is based in San Francisco, California.3 While his professional email is not publicly disclosed, his LinkedIn profile can be found under the username todd-burnham-207849a.1
Todd's role at Rocket Lawyer places him at the forefront of customer success strategies for enterprise clients, making him a key figure in the company's efforts to maintain and expand its customer base in the legal technology sector.