Tim Ku

Timothy Ku is a seasoned Customer Care and Customer Success leader with a strong background in business commerce and management.

He holds a degree in Business Commerce and Management from Ryerson University. Additionally, Timothy is certified in ITIL Foundation and has completed the Leadership Now program at the University of Toronto - Rotman School of Management.

Throughout his career, Timothy has held various key positions, including Vice President of Client Services, Senior Director of Client Services, and Director of Customer Support at Doxim. He has also served as Director of Customer Care and Customer Success at Nerd Block - ShirtPunch, Director of Customer Care at Interaxon Inc., and Manager of Customer Management at Esri Canada.

Prior to these roles, Timothy gained valuable experience as a Business Manager, Client Service Manager, SR Business Analysis, and Sales Manager at TELUS Business Solutions. He also held positions at Pacific Link Communications Inc.

Timothy Ku's extensive experience and leadership in customer care and success make him a distinguished professional in the field.