Virginia Tech

Questrom School of Business, Boston University

The University of Georgia

CTO  -  IT Executive  -  Software Engineering Manager  -  Digital Project Specialist  -  Technical Leader

Wayfair

Senior Software Engineering Manager

Digital strategy consultant focused on startups and early stage companies looking to spur rapid growth via technology utilization.
- CTO services for small companies
- Digital strategy consulting
- Custom software development
- Cloud administration, consulting, and support

Zandrite Digital, LLC

Technical Consultant

Technical lead for the Inspection Assistant business unit in the company’s Insurance vertical. 
- Oversee software development, IT operations, database administration, and cloud administration. Direct integration initiatives. Lead globally distributed software engineering team, driving collaboration and coordinating disparate projects. Oversaw software platform composed of cloud-based microservices with web and mobile front ends, numerous third party integrations, and complex data orchestration processes across database and SaaS platforms.

Genpact

Vice President

Directed all aspects of IT, enhancing technology platforms to drive high top line growth while
significantly reducing operations costs through automation.
- Improved operating margins through optimizations to automated dispatching systems. Successfully completed software integrations with clients and industry software solution providers, enabling annual revenue growth of 50% - 100% per year. Automated data entry and other manual functions. Implemented best practices for security at desktop, database, and server levels and brought the organization into compliance with insurance industry security standards. Implemented a VoIP phone system, oversaw the IT implementation for two office expansions, and moved the company to a managed desktop environment. Managed remote teams overseas and in the US. Administered cloud technology stack including Azure, AWS, and Google. Oversaw all aspects of server administration, desktop administration, and security.

OnSource Online

Chief Technology Officer

Plan and implement technical and functional integrations of high-end billing platform.
- Customized and extended solution for clients; provided technical and functional training. Supported and extended the company’s proprietary agile ratings engine. Built integration to Argentina’s AFIP API services for tax law compliance.

MetraTech Corp.

Technical Business Analyst

Directed the implementation and support of new technology solutions and built support and governance systems. 
- Led the implementation of IBM’s BPM system and numerous releases to enhance the system. Implemented Agile processes as well as formalized processes for change requests, project approval, and requirements generation. Led document scanning system implementation, enabling double-digit improvements in staff efficiency. Integrated a workload / travel cost algorithm that helped substantially reduce travel costs. Implemented IT service desk processes and tools.

The Advocator Group

Director of Technology Development

Led company projects on a contract basis digital marketing firm (part-time while finishing MBA).
- Drove predictability, best practices, and process adoption in a very dynamic, entrepreneurial environment. Led numerous successful projects, including web, third party integration, and analytics systems.

SnapApp

Project Manager

Managed software development teams, projects, and application portfolios.
- Led several critical client-facing projects that helped deliver substantial increases in company revenue. Managed Financial systems team that successfully implemented Oracle Financials, and supported several billing, rating, and data load platforms, processing millions of transactions per year. Managed Business systems team that supported web sites and internal systems. Partnered with Automotive, Insurance, Telematics, Finance, Marketing, and Network Management business units on a number of successful projects. Led IT help desk and application support team, implemented processes enhancements that reduced costs by 67% while increasing service levels and customer satisfaction.

Timothy Foutz