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Timothy Cheung
Experienced Leader of Digital Customer Experiences
Timothy Cheung is an accomplished leader and digital strategist with over 15 years of experience in creating exceptional customer-facing digital experiences and achieving bottom-line results. He has a strong background in digital product management, e-commerce, interactive marketing, channel marketing, and digital media production. Cheung has a Bachelor of Commerce degree in Marketing from The University of Calgary, and he has held various managerial positions at Shaw Communications, WestJet, SMART Technologies, Critical Mass, and Digital Magenta Inc. Cheung is recognized for his ability to improve online site infrastructure, shorten conversion flows, reduce churn, and boost revenues. His expertise includes formulating customer strategies, leading cross-functional remote teams, mobilizing workforces, and influencing C-level decision-making.