Tim Whipple
Tim Whipple is a seasoned professional with a passion for transforming work dynamics using technology to enhance quality, efficiency, and customer satisfaction, while ensuring a committed and engaged workforce.
With a background in operations management, process improvement, and workforce leadership, Tim has excelled in managing large multi-site contact center operations and distributed communities across the country.
His expertise extends to various areas including online communities, contact center management, workforce management, crowdsourcing, social media, and team leadership.
Tim Whipple's educational journey includes studies at Fairfield High School and a Bachelor Of Music In Music Business from the University Of Miami.
Throughout his career, Tim has held key positions such as Director of Expert Operations and Head of Expert Acquisition at JustAnswer, VP of Client Results at Liveops, Inc., VP of Community Operations at iCracked Inc., and Head of Community Operations at Directly, showcasing his diverse skill set and leadership abilities.
His experience also includes roles at NexRep, LLC, HireAthena, SupportSpace (acquired by BestBuy), Synapse Group (a division of Time Warner), and Victoria's Secret Direct, adding depth to his operational and strategic expertise.
Tim Whipple's dedication to inspiring virtual workforce teams and driving them towards achieving exceptional results has been a cornerstone of his career, particularly evident in his leadership roles at various startups.
As a consultant and advisor to startups and BPOs, Tim has shared his knowledge and insights to help organizations optimize their operations and build thriving communities.
Overall, Tim Whipple's career trajectory reflects a strong commitment to operational excellence, team empowerment, and leveraging technology to innovate work environments and drive business success.
