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    Tim Macarthur

    Service Design at Avanade | Founder of Service Design Network Ireland

    Tim Macarthur is a design leader known for his exceptional skills in design strategy and delivery within various organizations.

    He is well-versed in collaborating cross-functionally to bring customer-centric value to life and is a systems thinker who thrives on innovative projects.

    With a background in Germanic Languages from Trinity College Dublin and a Master's Degree in Creative Digital Media from Technological University Dublin, Tim has a diverse educational foundation.

    He has further honed his expertise through certificates in System Thinking, Systems Thinking, and Thing-Centered Design (IoT) from institutions like Franklin University Switzerland and Delft University of Technology.

    Tim Macarthur has held key positions in renowned organizations such as Avanade, Novartis, Verizon Connect, IBM, and Guidewire Software, where he showcased his leadership as a Group Manager, Associate Director, Service Design Manager, Lead Designer, and more.

    Additionally, Tim has contributed to academia as a Visiting Lecturer in MA Service Design at the National College of Art & Design.

    His passion for understanding human needs and leveraging cutting-edge technology and services is evident in his work, emphasizing a people-centric approach to drive performance and innovation.

    Tim Macarthur
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    Location

    Ireland