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Tim Eddy
Director, Service Management Office at Sanford Health
Tim Eddy is a results-oriented technical leader with a customer-focused approach, possessing extensive experience in overseeing large and complex program delivery.
He has a strong understanding of SDLC methodologies and production management framework, and excels in managing and developing high-performing teams to consistently add value.
Tim is collaborative and consultative, coordinating across organizations to define business successes through clients, shareholders, employees, and the community.
His specialties include global team management, people and talent development, project and program management, IT production management, system operations and management, vendor management and development, strategic IT planning, financial and business acumen, organizational efficiency, attention to detail, and being execution-focused with a customer and client focus.
Having studied Information Systems, Business Administration, and Computer Programming at Dakota State University, Tim holds a strong educational background.
He has held key positions such as Director of the Service Management Office and IT Enterprise Program Manager at Sanford Health, as well as Senior Vice President and Director of IT at Citibank.
Tim Eddy is known for his flexibility, self-motivation, and ability to proactively identify areas of improvement, transform customer engagement processes, and drive organizational efficiency across diverse technology platforms and functional areas by linking strategy with execution.