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Tiffany Tong
Customer Success @ Asana
Tiffany Tong is an accomplished professional with a strong background in customer success management and business administration.
She holds a Bachelor of Science (B.S.) in Business Administration from the prestigious Haas School of Business at the University of California, Berkeley.
Tiffany has a rich professional history, having held various key roles in well-known organizations.
She served as the Enterprise Customer Success Manager at Asana, where she utilized her skills to drive customer satisfaction and retention.
Prior to that role, Tiffany was the Vice President of Customer Success at Xignite, a QUODD Solution, showcasing her leadership abilities and customer-centric approach.
Her experience also includes being the Director of Customer Success at the same company.
Tiffany Tong has a strong foundation in technology and customer relationship management, evident from her positions as the Head of Customer Success at Mobilize and the O365 Enterprise Customer Success Manager at Microsoft.
She has showcased her expertise in managing customer success teams and ensuring client satisfaction throughout her career.
Tiffany's journey in customer success began at Yammer, acquired by Microsoft, where she served as a Customer Success Manager, honing her skills in understanding and addressing client needs.
Prior to her tech-focused roles, she gained valuable experience in financial services at S&P Capital IQ, where she held various positions such as Account Development Executive, Senior Account Manager, Account Manager, and Client Development Analyst.
Her diverse background also includes roles outside of tech and finance, such as an HR Intern at LEWIS PR and a Ticket Office Lead at Cal Performances, showcasing her adaptability and diverse skill set.
Tiffany Tong is a well-rounded professional with a proven track record of delivering exceptional customer success and driving business growth across various industries.