Thor Muller

Thor Muller, an experienced professional in the tech industry, started his career in creating internet experiences back in 1995, combining his background in design and technology. As the co-founder of Get Satisfaction, he played a crucial role as the original CEO (2007-2009) and later CTO (2009-2011), helping to establish the concept of "people-powered customer service." This innovative service now supports over 70,000 customer communities, fostering connections around products and brands.

Thor, along with Lane Becker, authored the New York Times bestseller book "Get Lucky: How to Put Planned Serendipity to Work for You and Your Business" in 2012. The book focuses on leveraging the principles of planned serendipity to drive innovation at both individual and organizational levels, drawing insights from prominent scientists, inventors, and entrepreneurs. It received widespread media coverage, appearing in outlets like New York Times, CBS radio, Bloomberg News, and Techcrunch.

Currently, Thor Muller is involved in delivering solar energy services in developing regions through Off Grid Electric, a high-growth startup aiming to illuminate a million homes in Africa. His vast skill set includes agile product management, product strategy, content marketing, entrepreneurialism, team building, and managing distributed teams.

Thor's educational background includes studying English and Film at the University of Iowa, and he has held various key positions in organizations such as Mach49, Department of Reckless Abandon, PacerPro, ZOLA Electric, Rubyred Labs, Trapeze, frog design, and Prophet Communications.