Thomas Nielsen

Thomas Nørregaard Nielsen is a hardworking, flexible, and service-minded IT-supporter with strong expertise in Technical Support and IT services.

He holds certifications in ITIL Foundation v3 and Microsoft, including Microsoft Certified Professional and Microsoft Certified Technology Specialist for Server 2012R2 70-410.

Thomas approaches his work with a goal-oriented and professional mindset, focusing on action, problems solving, and sustainable solutions.

He is known for his positive and open demeanor, enjoying customer interactions, problem-solving, and providing guidance on efficient IT use, with a wide knowledge of IT technology.

Thomas is fluent in Danish and English and specializes in Client Systems (Windows 7/8/10), Server Systems (Server 2012 R2), network setup and maintenance, support for mobile devices (Android, iOS), hardware support/services, and customer/user support.

His education includes studies in IT-supporter, Information Technology, ITIL Foundation v3, Microsoft MCP Server 2012R2, and Office 365 Specialist.

He has gained experience from various organizations like PC Service Center, Mansoft A/S, PowerPeople International Recruitment, and more, showcasing his extensive background in IT support roles.