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Tom Utiger
Business & Technology Transformation Leader | Generative AI & Data Solutions
Thomas E. Utiger is currently the Global Offering Leader for Customer Services AI at IBM, where he focuses on data and technology transformation within the AI practice. His role involves leveraging artificial intelligence to enhance customer service solutions.
Professional Background
- Previous Roles: Utiger has held significant positions at IBM, including:
- NA Solutioning Leader at IBM Garage
- Associate Partner in the Watson, AI & Data Practice
- Involvement in the Business Analytics & Optimization Practice.
Skills and Expertise
Utiger's expertise lies in integrating AI technologies to improve business processes and customer interactions. His work contributes to IBM's broader strategy of utilizing AI for transformative business solutions.
For more detailed insights into his professional journey, you can view his LinkedIn profile here .1
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Location
Franklin, Tennessee, United States
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