Thomas de Silva

We're hiring! 🌟 Connect and send me a DM if you want to hear more. Customer Success @Zendesk 💥- I will show you the way to superior🦾 CX and EX through leading omnichannel software🖥

Thomas de Silva is a seasoned professional with over 18 years of experience in customer service, software, and management. His expertise lies in customer experience, software consulting, and SaaS management.

With a background in various roles such as Customer Success Consultant at Zendesk, Personal Trainer at Fit&Sund, and Chief Experience Officer at helphouse.io, Thomas brings a diverse skill set to the table.

His career journey includes positions as a Senior Solution Architect, Head of Customer Success, HR & Operations Manager, and Office Manager in esteemed organizations like Esoft, JBK Horse Shows APS, and PricewaterhouseCoopers.

Passionate about making everyday experiences better for employees and customers, Thomas focuses on building trustful relationships and delivering exceptional experiences through his expertise and hard work.

Connect with Thomas de Silva on his Clubhouse profile to learn more about customer experience, omnichannel strategies, and HR operations.

Keywords: Customer Success, Consulting, SaaS, Omnichannel, HR, CX, Expert, Tech-Savvy, People-Skilled