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Thomas Budrewicz
Customer Service Representative at Commonwealth of Massachusetts
Professional Background
Thomas Budrewicz possesses a diverse and rich professional background, demonstrating resilience, dedication, and a strong work ethic throughout his various roles. His journey began in customer service, where he currently serves as a Customer Service Representative for the Commonwealth of Massachusetts. In this capacity, Thomas leverages his strong communication skills, commitment, and problem-solving abilities to ensure that the needs of the community are met efficiently and effectively.
Before his current role, Thomas gained valuable experience in the retail sector as a Sales Associate at well-known brands such as TJ Maxx and McDonald's. These positions allowed him to develop a keen understanding of customer needs and retail operations while enhancing his interpersonal skills. His time as a Purchasing Apprentice at Keiver-Willard Lumber Corporation equipped him with knowledge about procurement processes, inventory management, and vendor relations, proving foundational in his developing career.
In addition to his retail and customer service experience, Thomas has a strong interest in law enforcement and criminology. He gained hands-on experience through internships with the Massachusetts State Police, where he worked with both the Underwater Recovery Unit and the Detective Unit. These roles not only allowed him to apply his academic knowledge in real-world settings but also reinforced his desire to contribute positively to public safety.
Additionally, Thomas broadened his skill set further while working as a Manufacturing Associate at Newcastle Systems and as a Grounds Crew member at Ipswich Country Club. These diverse roles have enabled him to cultivate a versatile skill set that spans across customer service, operations management, and teamwork, showcasing his ability to adapt to varying work environments.
Education and Achievements
Thomas completed his higher education at the University of Southern Maine, where he studied Criminology. With a GPA of 3.4, he demonstrated not only his academic prowess but also his ability to balance studies with practical experience in related fields. His studies have provided him with a strong theoretical foundation in criminal justice, sociology, and the criminal justice system, immensely beneficial for his career trajectory.
During his time at Masconomet Regional High School in Topsfield, MA, Thomas was actively engaged in his education, laying the groundwork for his future academic and professional pursuits. His formative education has been pivotal in shaping the critical thinking and analytical skills necessary for understanding complex societal issues pertaining to criminology.
Achievements
In his current role as a Customer Service Representative, Thomas has received accolades for his excellent customer interaction and maintaining high satisfaction levels among clients. His dedication to providing outstanding service has led to commendations from both supervisors and coworkers alike. Thomas’s ability to empathize and act promptly on customer inquiries has distinguished him as a dependable and effective member of his team.
Through his internships with the Massachusetts State Police, Thomas learned vital skills related to criminal investigations and law enforcement, including evidence collection and procedural adherence. These experiences not only contributed to his professional growth but also heightened his enthusiasm for potential future endeavors in law enforcement or public safety roles.
Thomas's varied work history exemplifies his adaptability and willingness to engage in new challenges. Each position he has held contributes to a well-rounded skillset, preparing him for a successful career in criminology or any public service role. His journey reflects a commitment to community engagement, personal development, and an enduring interest in making a difference in society.
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