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Thomas Ariale
Customer Success Manager at EverQuote
Professional Background
Thomas Ariale boasts a diverse professional background that spans several industries, showcasing his multifaceted expertise and commitment to providing top-notch service. Currently, he serves as a Customer Success Manager at EverQuote, where his role focuses on enhancing customer experiences and ensuring satisfaction with the services offered. His progression to this position from a Customer Support Specialist at the same company signifies his deep understanding of customer needs and the importance of effective communication in the tech-driven insurance marketplace.
Previously, Thomas contributed significantly as a Homework Cafe Teacher at Fusion Academy, demonstrating his passion for education and mentorship. His experience as a Special Education Paraprofessional at Fairfax County Public Schools reflects his dedication to supporting students with special needs, equipping him with valuable soft skills in empathy, patience, and effective communication.
Further showcasing his versatility, Thomas was a Co-Organizer at the Northern Virginia Business Referral Roundtable, where he facilitated networking and collaboration among local businesses. His earlier roles also include being a Loan Officer and Marketing Coordinator & Executive Assistant at Home Savings & Trust Mortgage, where he developed strong organizational and analytical skills, crucial for handling financial transactions and marketing strategies. Moreover, during his internship in the International Department at Cassidy & Associates, he gained insights into global business operations, further enhancing his professional acumen.
Education and Achievements
Thomas Ariale holds a Bachelor of Science degree in Health, Fitness, and Recreation Resources, with a major in Parks, Recreation, and Leisure Studies from George Mason University. This educational background has equipped him with a comprehensive understanding of community health, fitness principles, and regulatory practices related to recreational activities. His studies instilled a strong foundation that has been instrumental in his professional journey, particularly in roles that require an appreciation for the well-being of individuals and communities.
Having a strong connection to his educational roots, Thomas actively incorporates the knowledge gained during his studies into his current and previous roles, ensuring that health and wellness remain a priority in customer-centered services. His unique academic perspective not only complements his robust customer service skills but also provides a holistic approach to problem-solving and client relationship management.
Notable Achievements
Throughout his varied career, Thomas Ariale has achieved numerous milestones that reflect his determination and ability to adapt within different environments. His advancement within EverQuote from a Customer Support Specialist to a Customer Success Manager illustrates his proficiency in customer engagement strategies and his dedication to enhancing service quality. This ascent reflects not only his capability but also his commitment to professional development.
In his role at Fusion Academy, as a Homework Cafe Teacher, Thomas impacted many students' lives by fostering a supportive and engaging learning atmosphere. His work in the educational sector has been both fulfilling and instrumental in developing his communication and leadership skills, preparing him to handle diverse audiences with ease.
Thomas also made significant contributions as a Co-Organizer at the Northern Virginia Business Referral Roundtable, successfully building relationships and fostering collaboration among various firms in the region. His initiatives within this role have helped to strengthen local economies and promote shared growth among businesses.
Additionally, Thomas's tenure at Home Savings & Trust Mortgage as a Loan Officer and Marketing Coordinator has enriched his understanding of customer needs within the financial sector, allowing him to blend financial expertise with compassionate client service. His internship experience at Cassidy & Associates in the International Department has also provided him with a broader perspective on business operations and enhanced his adaptability in a global economic landscape.
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