Thom Herrmann

Thom Herrmann is the Chief Executive Officer of Intuitive Health, a Texas-based company that integrates urgent care and emergency services into a single facility model. Under his leadership, Intuitive Health aims to revolutionize patient care by offering a hybrid approach that allows patients to receive both urgent and emergency care in one location, thereby simplifying the decision-making process for healthcare access.12

Background and Experience

Before joining Intuitive Health, Herrmann served as the President of ProTransport and Covalent Health. He also led business development at Accelecare Wound Centers, where he significantly expanded the organization from a few locations to over 140 before its acquisition in 2015. Earlier in his career, he was the Chief Operating Officer and President at Memorial Hermann Heart & Vascular Institute, contributing to its reputation as a leading healthcare system in patient outcomes and safety.23

Vision and Goals

Herrmann's vision for Intuitive Health includes making hybrid urgent care and emergency services accessible within 15 minutes of every household in the U.S. He emphasizes patient-centered care, focusing on providing ample time for patients to interact with healthcare providers. The company operates 16 locations currently, with plans for more than 50 additional sites across various states, aiming to treat one million patients annually by the end of 2024.12

Patient-Centric Approach

Herrmann advocates for transparency in billing and aims to reduce unnecessary healthcare costs for families. His experience with high medical bills following his son's visit to an emergency department has fueled his commitment to creating a more intuitive healthcare experience.1 Intuitive Health has received high customer satisfaction ratings, reflecting its success in meeting patient needs.3

Overall, Thom Herrmann is recognized for his innovative approach to healthcare delivery, focusing on combining efficiency with quality patient care.