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Theodore Chin
Experienced Technical Support Specialist | Proven Expertise in Microsoft Windows 10, MAC OS, iOS, Android, Office 365, and Cloud Platforms | Customer-Centric IT Professional | IT Asset Management
Theodore Chin has over a decade of experience in technical customer support in the telecommunications industry. With a keen eye for detail, he has in-depth knowledge of a range of systems and is experienced in both IT Helpdesk and call centre environments. He is proficient in supporting and configuring various client-side applications and software including MS Office 365, Skype for Business, Intune and Remote Desktop Services. Theodore is also skilled in non-technical writing of end-user walk-through documents as well as Customer Service Management programs including PeopleSoft, NM1, Enabil, Citrix Servers, MS Terminal Server & VNC.